Frequently Asked Questions
What is Pulse Bags? ▾
Pulse Bags is a premium bag manufacturer offering stylish, durable, and eco-conscious bags for everyday use, travel, school, and corporate needs. Our mission is to combine quality craftsmanship with modern design.
Where are your bags made? ▾
All our bags are proudly designed and manufactured in India under strict quality standards.
Do you offer nationwide delivery? ▾
Yes, we deliver across India through trusted courier partners.
How long does delivery take? ▾
Standard delivery takes 3-7 business days, depending on your location.
Can I track my order? ▾
Yes! Once your order is dispatched, you will receive a tracking link via SMS or email.
What is your return policy? ▾
We offer a 3-day return window for unused and undamaged products. Return shipping is handled by us.
Can I exchange a defective product? ▾
Absolutely. If your product is damaged or defective, we'll arrange a replacement at no extra cost.
What payment methods do you accept? ▾
We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD available in select pin codes).
How do I cancel my order? ▾
To cancel your order before shipping, please email us at support@pulsebags.com or call our customer support.
Are your bags waterproof? ▾
Most of our bags are made from water-resistant materials, ideal for light rain. Please check individual product descriptions for details.
Do you offer customized or bulk orders? ▾
Yes, we specialize in corporate gifting and bulk orders with custom branding. Contact us directly for quotations.